Pricing and Billing
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same country as our warehouse. We are located in Quebec, Canada.
I have a question on my charges.
Click the “My Account” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
When will my credit appear on my account?
Credits usually take 7-15 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged upon receipt of order.